Terms of service
Terms of Service
Last updated: 15 June 2026
Welcome to Caddy & Co. By accessing or using our website at caddy-co-3.myshopify.com (the "Site") or purchasing our products, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully. If you do not agree, please do not use the Site.
1. About Us
Caddy & Co is an online retailer of golf training equipment and accessories, based in Australia and shipping worldwide. In these Terms, "we", "us", and "our" refer to Caddy & Co.
2. Eligibility
You must be at least 18 years old, or have the consent of a parent or legal guardian, to purchase from us. By placing an order, you confirm that you meet this requirement and that all information you provide is accurate.
3. Products & Pricing
We do our best to display our products and pricing accurately, but we do not warrant that product descriptions, colours, images, or pricing are error-free. Images are illustrative and actual products may vary slightly in appearance.
All prices are listed in Australian Dollars (AUD) unless stated otherwise. We reserve the right to change prices at any time without notice. The price you pay is the price displayed at the time you complete your order.
If we discover a pricing error after you place an order, we'll contact you to confirm whether you'd like to proceed at the corrected price or cancel for a full refund.
4. Orders & Acceptance
Placing an order is an offer to purchase. We reserve the right to accept or decline any order, including for reasons such as product unavailability, suspected fraud, or order errors. If we cannot fulfil your order, we'll refund any payment made.
An order is considered accepted once we send you an order confirmation email.
5. Payment
We accept payment through the methods displayed at checkout, processed by Shopify Payments and other third-party providers. By providing payment details, you confirm you are authorised to use that payment method.
6. Shipping & Delivery
Shipping is governed by our Shipping Policy. Delivery times are estimates only; we are not liable for delays caused by couriers, customs, or events outside our control.
7. Returns & Refunds
Returns and refunds are governed by our Refund & Returns Policy. Nothing in these Terms excludes your rights under the Australian Consumer Law.
8. Intellectual Property
All content on this Site — including text, images, logos, product names, designs, and the Caddy & Co brand — is owned by us or our licensors and is protected by Australian and international copyright and trademark laws. You may not reproduce, distribute, modify, or use any content from the Site without our prior written permission, except for personal, non-commercial use related to your purchase.
9. User Conduct
You agree not to use the Site to:
- Engage in any unlawful, fraudulent, or harmful activity
- Attempt to gain unauthorised access to our systems or other users' accounts
- Interfere with the operation of the Site or any servers
- Use automated tools to scrape, copy, or collect data from the Site
- Impersonate any other person or entity
10. Accounts
If you create an account on our Site, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. Notify us immediately if you suspect unauthorised access.
11. Disclaimer
Our products are sold for recreational and training purposes. Caddy & Co is not responsible for any injury, property damage, or other loss arising from improper use of our products. Always read the included instructions and use products as intended.
To the maximum extent permitted by law, the Site and all products are provided "as is" and "as available". We do not warrant uninterrupted or error-free operation of the Site.
12. Limitation of Liability
To the maximum extent permitted by law, Caddy & Co's total liability to you for any claim arising from or related to your use of the Site or our products is limited to the amount you paid for the product giving rise to the claim. We are not liable for any indirect, incidental, special, or consequential damages.
Nothing in these Terms limits liability that cannot be excluded under Australian Consumer Law.
13. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites. Following such links is at your own risk.
14. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
15. Modifications to Terms
We may update these Terms from time to time. When we do, we'll post the revised Terms on this page and update the "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
16. Termination
We may suspend or terminate your access to the Site at our discretion, including if we believe you've violated these Terms or engaged in fraudulent or harmful conduct.
17. Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland, Australia. Nothing in this clause limits your rights under consumer protection laws applicable in your country of residence.
18. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full effect.
19. Contact
For any questions about these Terms, email us at caddyanco@gmail.com.